Privacy comes
first.

Depending on how you use our website and services, we may collect information including:

• Your name
• Contact information, including your email address and telephone number
• Property or land information you provide to us
• Your postcode and other relevant location information
• Information submitted through website forms, enquiries or valuation requests
• Information about how you use our website
• Other information you choose to provide when communicating with us

We use personal information where necessary to respond to enquiries, provide our services and operate our business. This may include using your information to:

• Respond to enquiries and valuation requests
• Provide auction, property and land-related services
• Maintain our internal records
• Improve our website, services and customer experience
• Contact you about an enquiry or service you have requested
• Send marketing communications where you have consented to receive them or where otherwise permitted by law
• Meet our legal and regulatory obligations

Where we send marketing communications, you can ask us to stop at any time.

We are committed to keeping your personal information secure. We use appropriate technical and organisational measures designed to protect the information we hold against unauthorised access, loss, misuse, alteration or disclosure.

While no method of transmitting or storing information can be guaranteed to be completely secure, we take reasonable steps to protect the personal information entrusted to us.

Our website may use cookies and similar technologies. Cookies are small files stored on your device that can help a website operate correctly, remember preferences and provide information about how the website is used.

We may use cookies to understand website traffic and how visitors interact with our pages. This helps us monitor performance and improve the website and our services.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can also manage or disable cookies through your browser settings, although doing so may affect some website functionality.

Our website may contain links to websites operated by other organisations. Once you follow a link to another website, that website will have its own privacy practices and policies.

We are not responsible for the privacy, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

We do not sell your personal information.

We may share information with trusted suppliers, professional advisers or service providers where this is necessary to operate our business or provide services to you. We may also disclose information where required to do so by law or in connection with our legal or regulatory obligations.

Where third parties process personal information on our behalf, we expect them to protect that information and use it only for the purposes for which it has been provided.

Under UK data protection law, you may have rights in relation to the personal information we hold about you. Depending on the circumstances, these may include the right to:

• Ask for access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete personal information in certain circumstances
• Ask us to restrict how your information is used
• Object to certain uses of your personal information
• Withdraw consent where we rely on consent to process your information
• Ask for certain information to be provided in a portable format

You also have the right to complain to the Information Commissioner's Office if you are concerned about how your personal information has been handled.

If you have a question about this privacy policy, would like to exercise one of your data protection rights, or believe information we hold about you is incorrect, please contact us.